Frequently Asked Questions

  • New User Registration
    • What is Two-Factor Authentication, how does it work, and what does it do for the user?

      Two-Factor Authentication provides extra layer of security to your local and remote accounts. TFA can reduce the incidents of online identity theft, phishing expeditions, and other online frauds. In order to Sign-In, you will be required to enter a unique verification code which can be received either via SMS or email. This verification code along with your password will help you access your Reviewer Registry Account.

    • For Account Creation why it is advisable to have Security Questions?

      Security Questions and Answers are vital pieces of account information that are used to verify account ownership and help maintain your account safety. Use your trusted device to set up and update your questions and answers. You are required to set up Security Questions and Answers as part of the Reviewer Registry account creation process.

    • What is my personal information used for?

      Your personal information is used for communication about Peer Reviews, Payments or General Inquiries from our program staff.

    • What are the Experience questions and why are we capturing those?

      Reviewers are professionals and subject matter experts (SMEs) capable of objectively evaluating a competitive group of grant applications. They use their expertise and skills to assess the applications according to the evaluation criteria and contribute to the panel discussions by producing accurate and substantive evaluations. Reviewers who evaluate and contribute to the process are chosen on the basis of their knowledge, education and their previous experiences.

    • Why are we collecting resume and what will it be used for?

      The major reason for collecting the resume is for the proper evaluation of each reviewer profile and registering it in our database. It will help to find the suitable reviewer for future grant evaluation. Moreover, grant reviewer candidates will be exposed to new ideas which they may be able to bring back and implement in the agency.

  • General
    • How do I retrieve or reset my password?

      To retrieve or reset the password associated with your email address:

      • Go to the Login page.
      • Click on "Forgot My Password".
      • Enter your email and click the "Send verification Email" button.
      • A confirmation link would be sent to the registered email.
      • Click on the link in your email. This will take you to the Password Reset Process page.
      • Answer your security questions and click the "Submit" button.
      • You will now be prompted to enter a new password.
      • Once you enter and confirm a new password, click the "Submit" button. A message stating, "Your password has been successfully changed" will appear.
    • What if my phone number used for Two-Factor Authentication has changed, how do I update it?

      You can change or update your phone number by clicking on Two-Factor Authentication link in the footer or the Profile menu option. Under profile, select “Manage Two-Factor Authentication” which will direct you to a new page where you can update your phone number or disable/enable Two-Factor Authentication.

    • How are reviewers selected for a review? How can I increase my chances of being selected for a peer review?

      Reviewers are selected on the basis of their knowledge, professional qualification and expertise. Reviewers should be comfortable reading a large volume of material in a defined period of time and be capable of providing in-depth individual analysis, and/or participating in small group discussions about the applications. Moreover, Reviewers are held to high-standards of writing (a writing sample may be requested), and the paramount responsibility of preserving the integrity of the review (by omitting or reporting potential bias, or conflict of interest).

    • What are the hardware and software requirements for participating in an online peer review?

      The latest versions of Microsoft Internet Explorer (IE), Mozilla Firefox, Google Chrome, and Apple Safari, Microsoft Office are supported for use with Reviewer Registry. Any type of computer like Desk Top, Laptop and tablets are supported for participating in an online peer review.

    • Do I need a webcam for participating in a peer review?

      To participate in a peer review it is not necessary to have a webcam.

    • Do the conference call lines have Toll-Free numbers?

      Yes, the conference call lines have either Toll-Free numbers or Toll-Free Dial-in numbers.

    • Can I use my tablet to participate in a peer review?

      Yes, you can use your tablet to participate in a peer review.